Phone scam warning from State Attorney General

OKLAHOMA CITY, Oklahoma – Attorney General Scott Pruitt issued a consumer alert on Friday, following concerns that Oklahomans are receiving scam phone calls from people claiming they represent utility companies.

The Attorney General’s Office was tipped off to the scam by the Oklahoma Corporation Commission. The scam involves calls claiming to represent Oklahoma Gas and Electric. The calls originate from the number 1-800-679-9397. At one point, the calls used the exact recording prompts used by OG&E. The scam has now transitioned to a different utility company.

“Oklahomans must be extremely wary when dealing with these types of calls over the phone. Scammers are constantly finding new ways to defraud innocent consumers,” Attorney General Pruitt said. “In this particular instance, they are falsely portraying local utility companies, but I am confident they won’t stop there. That’s why it is important to take every action possible to ensure your identity and personal information isn’t put in the wrong hands.”

Here are some tips to protect you from these types of scams:

You will typically be contacted first through official correspondence sent via mail.
You will never be required to use a specific payment method.
Never give your credit or debit card numbers over the phone.

If you receive a voicemail claiming to be from a specific company, do not return the call using the number provided; instead use the official contact information on the company’s website.

If you have been a victim of a scam, report the incident to local law enforcement and to the AG’s Office immediately. If you have a question about a possible scam, contact the AG’s Consumer Protection Unit at (405) 521-2029, (918) 581-2885, by e-mail at [email protected] or file a complaint online at www.ok.gov/oag.

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